I have been in the service industry for seven years. Since I was a sophomore in high school I have worked at a restaurant. My high school job at a family owned small restaurant called The Quarterback Club in Northfield, Minnesota. I worked there for throughout high school and also came back in the winter and summer from college for a couple years. While I was a freshman in college working in the summer, my younger brother Blake decided to apply. He was sixteen at the time and just a two years later he became a manager and is still a manager at The Quarterback Club. My other brother, Cody, just started working at The Quarterback Club this last year so now both my siblings and myself can say we started at the same high school job! I think that is pretty neat. While a freshman in college I began working at Applebee’s in Marshall. I was very nervous because it is a lot different from my high school job. I have been with Applebee’s for four years and I can now say that I find my job to come easily to me.
Many people who have never worked in the service industry do not understand how difficult it is to “serve” others sometimes. Many guests/customers believe that their server is there to wait on them hand and foot. Yes, you are tipping us (hopefully) but please think about what you say and how you say it to your server. I have had a wide variety of guests throughout the years which means that I have many stories; some good and some not as good. I am going to list my top ten pet peeves of being a server.
TOP TEN SERVICE PET PEEVES
10. Being treated like we are lower than you
9. Asking for 3 or more lemons in your water
8. Telling us you ordered your food one way when indeed, you did not
7. Dumping the sugar from the sugar packets all over the table
6. Asking us to run the gift card first and then your credit card….DUH
5. Asking for a water, and then never drinking it
4. Saying you are ready to order when you actually are not
3. Coming in for your birthday for us to sing to you and give you free dessert, when it is not actually your birthday
2. Asking for a box, putting your food in it, then leaving it behind
1. Eating half your food then deciding that you no longer like it